Privacy Policy
Last updated: August 12, 2025
Propliners Realty — Commercial & Industrial Real-estate Consultancy
Propliners Realty ("we", "us", "our") operates as a consultancy and workplace setup provider for commercial and industrial real estate solutions. This Privacy Policy explains how we collect, use, disclose and protect personal information you provide when you visit our website, interact with our services, or contact us.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, company name, job title — for enquiries, appointments, or proposals.
- Transaction & property information: property preferences, budget ranges, documents you send (e.g., KYC docs), and communications related to the services we provide.
- Technical information: IP address, browser type, device information, pages visited and other analytics data collected automatically when you use our website.
- Marketing & preference data: your preferences about communications and marketing you opt into.
2. How We Collect Information
We collect information in several ways:
- When you fill contact forms or request a consultation on our website.
- When you email or call us and provide information to our team.
- Automatically via cookies, analytics services, and server logs when you visit our site.
- When you submit documents as part of property transactions or legal checks.
3. How We Use Your Information
We use personal information for the following purposes:
- To respond to enquiries, provide consultancy services, and manage property listings and transactions.
- To carry out legal checks and documentation required by local authorities and to complete transactions securely.
- To communicate important updates, confirmations, invoices, and service-related messages.
- To improve our website, perform analytics, and personalise the content and listings shown to you.
- To send marketing messages if you have consented to receive them. You may opt out at any time.
4. Legal Basis for Processing
Where applicable, we process personal data on one or more of the following legal bases:
- Performance of a contract — to provide requested services and complete property transactions.
- Legal obligation — when required to comply with laws or regulatory requests.
- Legitimate interests — to operate and secure our business, improve services, and prevent fraud.
- Consent — for marketing or other optional processing where we ask for your permission.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and collect analytics. Cookies may be:
- Essential: required for core site functionality.
- Analytics: used to measure and improve the site (e.g., Google Analytics).
- Marketing: to deliver relevant ads and measure campaign performance.
You can control cookie preferences through your browser settings and opt out of some analytics tools. Disabling certain cookies may affect site functionality.
6. Sharing & Disclosure
We may share personal information in the following circumstances:
- With service providers who help us operate the website, provide analytics, or assist with transactions (e.g., payment processors, legal advisors).
- With property developers, partners or agents when necessary to process property enquiries or transactions you requested.
- To comply with laws, legal processes, or to respond to lawful requests by public authorities.
- In connection with a business sale, merger, reorganization, financing, or acquisition of assets.
7. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of data and legal requirements.
8. Security
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. However, no security system is impenetrable — please take care when sharing sensitive documents electronically and notify us immediately of any suspected breach.
9. International Transfers
Because we operate across regions, personal information may be transferred to and processed in countries other than your residence. When we transfer data internationally, we will use appropriate safeguards to protect your information in accordance with applicable law.
10. Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing the personal data we hold about you.
- Requesting correction of inaccurate or incomplete data.
- Requesting deletion of personal data (subject to legal exceptions).
- Objecting to or restricting processing.
- Requesting data portability where applicable.
To exercise these rights, contact us using the details provided below. We may require verification of your identity before acting on certain requests.
11. Children
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to remove the data.
12. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites — please review their privacy policies before providing personal information.
13. Changes to this Policy
We may update this Privacy Policy from time to time. When changes are significant, we will post a prominent notice on our website and update the "Last updated" date at the top of this page.